Legal Documentation
Complete EU GDPR compliant policies governing all services provided by AuroraLogicWorks.
Privacy Policy
1. Data Controller
AuroraLogicWorks, located at 46240 Bottrop, Brünerstraße 34, Germany, is the data controller responsible for the processing of personal data collected through this website (auroralogicworks.com). For any privacy-related inquiries, contact us at [email protected].
2. Data Collection and Purpose
AuroraLogicWorks collects personal data solely for the purpose of executing requested services and maintaining business communications. The following data may be collected: name, email address, phone number, project specifications, and technical requirements. This data is collected through contact forms, email correspondence, and direct consultations initiated by the data subject.
3. Legal Basis for Processing
AuroraLogicWorks processes personal data under Article 6(1)(b) of the EU GDPR (processing necessary for contract performance) and Article 6(1)(f) (legitimate interest in providing digital engineering services). Consent-based processing occurs only when explicitly provided by the data subject through affirmative action.
4. Data Retention
Personal data collected by AuroraLogicWorks is retained only for the duration necessary to fulfill the stated purpose or as required by German tax retention laws (§ 147 AO, § 257 HGB). Project-related data is retained for a maximum of 10 years following project completion. Communication records are retained for 3 years unless ongoing business relations require extended retention.
5. Data Security
AuroraLogicWorks implements technical and organizational measures in accordance with Article 32 of the EU GDPR to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS 1.3), access controls, regular security audits, and secure data storage protocols.
6. Third-Party Data Sharing
AuroraLogicWorks does not sell, trade, or transfer personal data to third parties without explicit consent, except when required by law or when necessary for service execution (e.g., payment processing through Stripe, hosting infrastructure providers). All third-party processors are bound by Data Processing Agreements (DPAs) ensuring GDPR compliance.
7. International Data Transfers
Any transfer of personal data outside the European Economic Area (EEA) by AuroraLogicWorks is conducted only with adequate safeguards in place, including Standard Contractual Clauses (SCCs) or adequacy decisions as per Chapter V of the EU GDPR.
8. Data Subject Rights
Under Articles 15-22 of the EU GDPR, data subjects interacting with AuroraLogicWorks have the right to: access their personal data, request rectification, request erasure ("right to be forgotten"), restrict processing, data portability, object to processing, and withdraw consent at any time. To exercise these rights, contact AuroraLogicWorks at [email protected] or write to 46240 Bottrop, Brünerstraße 34, Germany.
9. Right to Lodge a Complaint
Data subjects have the right to lodge a complaint with the supervisory authority: Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestraße 2-4, 40213 Düsseldorf, Germany.
10. Automated Decision-Making
AuroraLogicWorks does not engage in automated decision-making or profiling that produces legal effects concerning data subjects. All service delivery and business communications involve human oversight and direct interaction.
Refund Policy
1. Scope
This Refund Policy applies to all services provided by AuroraLogicWorks, registered at 46240 Bottrop, Brünerstraße 34, Germany. By engaging AuroraLogicWorks for digital engineering services, clients agree to the terms outlined in this policy.
2. Project Milestone-Based Refunds
AuroraLogicWorks structures projects around defined milestones. Refund eligibility is evaluated based on the project milestone at the time of cancellation request. Completed milestones are non-refundable as work has been delivered and accepted. Pending milestones may be eligible for partial refund calculated proportionally to work completed.
3. Deposit and Initial Payment
AuroraLogicWorks requires an initial deposit (typically 40-50% of project value) before commencing work. This deposit covers resource allocation, project planning, and initial development phases. Deposits are non-refundable once project work has commenced, except in cases where AuroraLogicWorks fails to deliver the agreed-upon scope.
4. Cancellation by Client
Clients may cancel a project at any time by providing written notice to [email protected]. Upon cancellation, AuroraLogicWorks will: (a) cease all work immediately, (b) deliver all completed work product to the client, (c) provide an itemized invoice for completed milestones, and (d) process any applicable refund within 14 business days of final accounting.
5. Cancellation by AuroraLogicWorks
AuroraLogicWorks reserves the right to terminate a project agreement if: (a) the client fails to provide required materials or feedback within 30 consecutive days, (b) the client engages in behavior that is threatening, abusive, or otherwise makes project continuation untenable, or (c) the project scope has changed so materially that original terms are no longer viable. In such cases, AuroraLogicWorks will deliver all completed work and refund any payments for undelivered milestones.
6. Quality Disputes
If a client believes delivered work does not meet the agreed specifications, they must notify AuroraLogicWorks within 14 days of delivery. AuroraLogicWorks will review the claim and, if justified, provide modifications at no additional cost. If the dispute cannot be resolved, the parties agree to mediation before pursuing further remedies.
7. Refund Processing
Approved refunds are processed within 14 business days via the original payment method. Transaction fees charged by payment processors (e.g., Stripe) are deducted from the refund amount. International wire transfer fees, if applicable, are the responsibility of the client.
8. Force Majeure
AuroraLogicWorks is not liable for refund claims arising from circumstances beyond its reasonable control, including but not limited to: natural disasters, government actions, internet infrastructure failures, cybersecurity incidents, or pandemic-related disruptions.
Terms of Service
1. Acceptance of Terms
By accessing or using the services of AuroraLogicWorks, located at 46240 Bottrop, Brünerstraße 34, Germany ("the Company"), you ("the Client") agree to be bound by these Terms of Service. If you do not agree to these terms, do not engage AuroraLogicWorks for any services.
2. Scope of Services
AuroraLogicWorks provides digital engineering services including but not limited to: full-stack systems architecture, brand systems development, e-commerce engine builds, cloud infrastructure deployment, performance optimization, SEO engineering, market-entry strategy, API integration, and security compliance auditing. Specific service scope is defined in individual project proposals and statements of work.
3. Project Agreement
A binding project agreement is established when: (a) the Client accepts a project proposal from AuroraLogicWorks, (b) the initial deposit is received and processed, and (c) AuroraLogicWorks confirms project commencement in writing. Amendments to project scope require written agreement from both parties and may affect pricing and timelines.
4. Payment Terms
AuroraLogicWorks invoices according to the milestone schedule defined in the project agreement. Payment is due within 14 days of invoice date unless otherwise specified. Late payments incur a 1.5% monthly interest charge. AuroraLogicWorks reserves the right to pause project work if invoices remain unpaid beyond 21 days.
5. Intellectual Property
Upon full payment, all intellectual property rights for completed work product transfer to the Client. This includes source code, design assets, documentation, and custom configurations. AuroraLogicWorks retains the right to: (a) display project work in portfolio materials (with Client consent), (b) reuse general methodologies, frameworks, and non-client-specific code, and (c) reference the Client relationship in marketing materials (unless confidentiality is agreed).
6. Confidentiality
AuroraLogicWorks treats all Client information as confidential. This includes business strategies, technical specifications, source code, and financial data. Both parties agree not to disclose confidential information to third parties without written consent. This obligation survives the termination of the project agreement for a period of 5 years.
7. Warranties and Limitations
AuroraLogicWorks warrants that all delivered work will conform to the agreed specifications at the time of delivery. The Company does not warrant against issues arising from: (a) modifications made by the Client or third parties after delivery, (b) incompatibility with systems not specified in the original project scope, or (c) security vulnerabilities introduced by the Client's hosting environment. Liability is limited to the total project value paid by the Client.
8. Indemnification
The Client agrees to indemnify and hold harmless AuroraLogicWorks from any claims, damages, or expenses arising from: (a) the Client's use of delivered work product, (b) content provided by the Client for inclusion in deliverables, (c) violation of applicable laws by the Client, or (d) infringement of third-party rights by the Client.
9. Dispute Resolution
Any disputes arising from these Terms of Service or project agreements shall first be addressed through good-faith negotiation between the parties. If unresolved within 30 days, the dispute shall be submitted to mediation under the rules of the German Arbitration Institution (DIS). Jurisdiction for legal proceedings is Bottrop, Germany.
10. Governing Law
These Terms of Service are governed by the laws of the Federal Republic of Germany, without regard to conflict of law principles. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms or any project agreements.
11. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.
12. Contact Information
For questions regarding these Terms of Service, contact AuroraLogicWorks at: Email: [email protected] | Phone: +49 179 816 55477 | Address: 46240 Bottrop, Brünerstraße 34, Germany
Last updated: July 2026 | AuroraLogicWorks, 46240 Bottrop, Brünerstraße 34, Germany